Superior Care for your Heating
and Cooling Systems
Bringing Integrity Back to HVAC
Why Systems Matter: Lessons From Our Growth Journey
Why Systems Matter: Lessons From Our Growth Journey
At Pendleton Heating and Cooling, we know that great service isn’t just about showing up; it’s about showing up consistently. Every customer deserves the same quality, the same care, and the same reliability, no matter which member of our team is on the job.
That consistency doesn’t happen by accident. It’s built on systems.
How Systems Shape Our Work
From scheduling and dispatch to installation and follow-up, every step of our work has been shaped by processes we’ve refined over time. These systems:
Keep our team aligned and confident.
Ensure customers know what to expect every time.
Allow us to grow without losing the personal touch we’re known for.
In fact, systems have been one of the keys to our growth. They’ve allowed us to serve more homeowners and businesses across Colorado Springs without sacrificing quality.
Why This Matters for All Businesses
We were recently featured in an article on the 411 for the 719, written by our colleagues at Exceptional Advisors, about the connection between systems and business transitions. Their point was clear: strong systems don’t just make daily operations smoother; they also make businesses more valuable when it’s time to grow, scale, or even sell.
You can read the full article here:
Our Commitment
For us, systems aren’t about bureaucracy. They’re about trust. They give our technicians confidence, our customers peace of mind, and our company a foundation we can build on for years to come.
And that’s a principle that applies well beyond HVAC; it’s true for every business.
If you’d like to learn more about how we keep Colorado Springs comfortable with consistent, reliable service, contact us today.
ABOUT US
Our values drive our mission.
We are committed to Excellence in Service.
Pendleton Heating & Cooling!
EXPERIENCED, INSURED, LICENSED & BONDED
Our certificate of insurance is on file with El Paso County Regional Building.
SUPERIOR HOME CARE
Our technicians are trained to take exceptional care of your property, from caring for your carpets with carpet protectors to taking extreme care with your new equipment and post work cleanup!
ACCREDITATIONS
We are HVAC Excellence Certified and also certified with the National Technical Honor Society!
LOCAL TRANE DEALER
We are your local TRANE® dealer! We have one of the highest levels of customer service and our staff is factory trained in the newest developments of TRANE equipment.
Our TestimonialS
Our Clients Feedback Means the World to Us
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Rob Thompson
I've referred Pendleton to my clients, that's how much I trust them! Top notch service, always!
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Tina Friedheim
They were so thorough and helpful! Brandy got me in that day to have them take a look at my furnace. It was a simple fix and taught me what I may look for next time. Outstanding customer service Thank you Pendleton Heating & Cooling for all you do!
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Lara Matisek
I’m so grateful to Kip and Brandy. I had previously hired a master plumber to do my tankless water heater. He did work not up to code and gave me a million excuses about my permit. After learning his work is why it would not pass and I applied pressure to him, he ghosted me after taking $6k of my money. I was looking for a mechanical contractor who is legally permitted to work on this and that’s where Kip comes in. He not only took the job, but did an amazing job. I’m forever grateful to them!
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Sophia Chapman
Prices were great! Honest! Professional!! Will definitely be sticking with them!
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FAQs
How often should I have my HVAC system serviced?
You should have your HVAC system serviced twice a year, once in the spring and once in the fall. This will help to ensure that your system is running efficiently and effectively, and it will also help to identify and prevent any potential problems.
What are the benefits of having a programmable thermostat?
A programmable thermostat can help you to save money on your energy bills by allowing you to control the temperature of your home when you are not there. You can program your thermostat to turn down the heat in the winter and turn up the air conditioning in the summer when you are away or asleep.
What is the best way to choose the right size HVAC system for my home?
The best way to choose the right size HVAC system for your home is to have a load calculation performed by a qualified HVAC contractor. This calculation will take into account the size of your home, the number of windows and doors, the insulation value of your walls and attic, and the climate in your area.